Frequently asked questions

What products do you offer?

Face serums, face creams, beard oils, a hair elixir, and a travel set. Browse the collection for names, sizes, and prices.

How do I order?

Add items to your bag, open the bag, and select Checkout. You can check out as a guest, or log in to an account for faster checkout. Enter your shipping details and pay in the same panel.

Do I need an account?

No. Guest checkout only needs your name, email, and shipping address. An account lets you see your order history and save your details.

How can I pay?

You can pay by card or Cash App Pay through Stripe, our secure payment provider, or by Venmo. Your card details are entered on Stripe’s secure form, and we never see or store your full card number.

How much is shipping?

Shipping is $7.99 per order, and orders of $75 or more ship free. The total, including any tax, is shown before you pay. See our shipping policy.

What are kit savings?

Order two full-size products and save 5%, three and save 10%, or four or more and save 15%. Kit savings cannot be combined with promotion codes.

What is your return policy?

Unopened products can be returned within the time shown in our returns and refunds policy. If an item arrives damaged or incorrect, contact us and we will make it right.

I had a skin reaction. What should I do?

Stop using the product and contact us with your order number. Do a patch test on a small area before first use. See a medical professional for any serious reaction.

How do I contact you?

Use the contact page.